Shipping
We ship fast and provide free shipping on every U.S. order. Questions during business hours are answered within 2 hours.
Shipping Summary
Carrier / Method | Cost | Delivery Time | Signature Required |
---|---|---|---|
USPS First Class / UPS Ground | Free | 2–4 business days | Sometimes (high-value orders) |
UPS 2-Day Delivery | $19.00 | 2 business days | Required |
UPS Next Day Delivery | $29.00 | 1 business day | Required |
In-stock items
Orders paid for by 3 PM CST ship the same day. Orders received after 3 PM CST ship the next business day. Orders placed after 3 PM CST on Friday, or over the weekend, ship on Monday (or the next business day if Monday is a holiday).
Custom made items
Custom made-to-order items require up to a 5 business day production lead time before shipping.
Free shipping on every order
We provide free shipping on all U.S. orders. Free shipments are sent via USPS First Class Mail or UPS Ground, with transit times typically 2 to 4 business days.
Signature required
Certain orders—especially higher-value purchases—may require a signature at delivery to ensure secure receipt. Standard free shipping (USPS First Class or UPS Ground) may or may not require a signature, depending on order value or insurance. All expedited shipments, including UPS 2-Day and Next-Day Delivery, require a signature upon delivery.
Expedited shipping options
- UPS 2 Day Delivery: $19.00
- UPS Next Day Delivery: $29.00
All expedited shipments require a signature upon delivery.
Notes
Processing and shipping times apply to business days. Holidays and carrier interruptions may affect delivery dates.
Tracking information is emailed when your order ships. Please verify your shipping address at checkout for the best delivery experience.
Need help
We are happy to help with shipping timelines or upgrades. We strive to reply within 2 hours during normal business hours.
- Email: customerservice@jewelrystoresnetwork.com
- Toll Free: 877-246-5762 | Local: 913-408-3220
- Order tracking and returns: Customer Portal
Last updated: October 14, 2025
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