Security Policy

Protecting your information is our priority. We strive to answer questions within 2 hours during normal business hours.

We safeguard confidentiality, integrity, and availability of data using Shopify security controls and recognized industry standards.

Data Encryption

All pages of our site use HTTPS with TLS encryption. Data transmitted between your device and our store is encrypted to help protect personal details and payment information from unauthorized access.

Secure Payment Processing

Payments are handled by trusted gateways that comply with PCI DSS. Your card data is processed securely by these providers. We do not store full credit card numbers or CVV codes on our systems.

Secure Hosting

Our store runs on Shopify. Shopify provides secure, monitored infrastructure that includes network protections, vulnerability management, and routine patching to reduce risk of unauthorized access.

Access Controls and Training

Access to customer information is limited to authorized team members who need it for their work. We use role based permissions and authentication controls. Employees receive regular training on secure data handling and privacy practices.

Security Reviews and Audits

We review security settings, integrations, and internal procedures on a routine basis. We perform internal reviews at least quarterly and engage external assessments as needed. Findings are tracked and remediated according to priority and impact.

Data Retention

We keep customer data only as long as needed for orders, customer support, and legal or tax obligations. After it is no longer required, data is deleted or anonymized using reasonable measures. Typical retention for transactional records is up to 7 years to satisfy accounting requirements.

Third-Party Service Providers

When service providers process data on our behalf, they must meet contractual and security requirements that are consistent with this policy. We select and monitor providers for appropriate safeguards. Examples include payment processors, shipping carriers, analytics, and customer support tools.

Incident Response

We maintain an incident response plan. If an event affects customer data, we act to contain and investigate the issue, notify affected individuals when required by law, and take steps to prevent recurrence.

Customer Responsibility

Help keep your account secure by using strong and unique passwords, keeping devices updated, and watching for phishing attempts. If your account or order shows unusual activity, contact us immediately.

Contact Us

If you have questions about this policy or our security practices, contact us:

Email: customerservice@jewelrystoresnetwork.com
Address: Jewelry Stores Network, 3805 Oakland Ave Ste 201C, Saint Joseph, MO 64506-4902
Phone: 877-246-5762 | Local: 913-408-3220
Response time: we strive to reply within 2 hours during normal business hours

Last updated: October 14, 2025